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Install Tend on Shopify

There are two steps to correctly install Tend on Shopify:

  1. Add the Tend Tracking Script
  2. Add TendID to Checkout Scripts

Add the Tend Tracking Script

Go to the theme editor at https://myshopify.com/admin/themes. Then select the Edit HTML/CSS option.

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Within the theme.liquid file (this file may be different depending on your theme), copy/paste the Tracking Code from your Tend account, just above the </head> tag.

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Add TendID to Checkout Scripts

Within Shopify, go to Settings > Checkout. There, scroll down to "Additional Scripts." Here, place the Tracking Code from your Tend Account, along with the TendID script for shopify. Should end up with something like...

<!-- Tend Code -->
<script type="text/javascript">
    window.tendID = {
        email: "{{ checkout.email }}"
    };
</script>
<script type="text/javascript" src="https://track.tend.io/js/track/v2.minified.js"></script>

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Since Shopify does not allow you to install a script on the checkout pages, TendID is used to "push" the customer's email into Tend.

And that's it! Of course, let us know if we can help!